Metclouds developed a custom Microsoft Teams application designed to seamlessly integrate a leading Knowledge Management System (KMS) directly within the Microsoft Teams environment. This integration aimed to streamline the knowledge-sharing process, allowing users to quickly access, search, and retrieve valuable information without leaving their Teams workspace. We have created a fully functional Microsoft Teams [...]

A custom Shopify website was developed for Skyfoam Mattresses using the Wookie #1 best-selling theme, which was tailored to meet the brand’s specific design requirements. Additionally, a dealership management app was integrated into the Shopify platform. This app allows admins to assign orders to dealers based on location and manages dealership requests and details. [...]

At Metclouds Technologies, we undertook the development of custom applications to integrate a renowned Knowledge Management System (KMS) into Zendesk products, including both Zendesk Support and Zendesk Chat. This integration aimed to enhance the customer support experience by providing seamless access to relevant knowledge base articles and support resources directly within the Zendesk platform. [...]

As a trusted partner of Freshworks Inc., Metclouds Technologies successfully developed and integrated a cutting-edge Knowledge Management System (KMS) into several key Freshworks products—Freshdesk, Freshsales, and Freshservice. Our goal was to enhance the functionality of these platforms by embedding a powerful KMS that would empower support agents, sales teams, and service managers with instant [...]

The Automated SMS and Voice Calls solution leverages the Telnyx API to empower businesses with a seamless and robust communication platform. Designed for reliability, scalability, and ease of integration, this solution allows businesses to enhance customer engagement, streamline communication workflows, and ensure secure user interactions through automated messaging and voice call services. Key Features [...]

Our team developed a powerful Shopify app for AliExpress dropshipping, designed to help Shopify store owners easily import and sell a wide range of products from AliExpress directly on their Shopify stores. This app facilitates seamless integration between Shopify and AliExpress, enabling store owners to offer a vast product catalog without ever needing to [...]