Project Description
A custom Shopify website was developed for Skyfoam Mattresses using the Wookie #1 best-selling theme, which was tailored to meet the brand’s specific design requirements. Additionally, a dealership management app was integrated into the Shopify platform. This app allows admins to assign orders to dealers based on location and manages dealership requests and details. The system streamlines the order management process while giving admins control over which dealer handles each order.
Key Features
- Wookie #1 Best-Selling Theme: Selected for its high customization capabilities, the theme was adapted to reflect the brand’s identity and provide an optimized user experience.
- Custom Design Integration: The theme was tailored to match Skyfoam Mattresses’ specific aesthetic and functional needs, ensuring a consistent brand experience.
- Dealership Management App: Integrated with Shopify, this app manages dealership requests, dealer details, contact information, and order assignments.
- Faster Deliveries: The app enables admins to manually assign orders to dealers based on location, ensuring quicker deliveries and improved customer satisfaction.
- Automated Email & SMS Notifications: Admins receive notifications via email and SMS when orders are unassigned or undelivered, ensuring prompt issue resolution.
- Order Import: Orders are automatically imported into the dealership management system, reducing manual input and enhancing administrative efficiency.
Benefits
- Admin Control Over Order Assignment: Admins have the flexibility to manually assign orders to dealers based on proximity, inventory, or other factors, ensuring accurate fulfillment.
- Efficient Dealer Management: The app simplifies managing dealer requests and details, improving communication and tracking of dealer information.
- Improved Operational Efficiency: While orders require manual assignment, the system automates order imports and keeps dealership details up-to-date, reducing administrative overhead.
- Better Customer Service: With orders routed to the nearest dealers, delivery times are optimized, enhancing customer satisfaction.
- Real-Time Alerts: Email and SMS notifications keep admins informed of unassigned orders or delays, allowing for quick resolution and preventing disruptions.
- Scalability and Flexibility: Shopify and the dealership app enable the business to scale easily, supporting growth in the dealer network and online presence without disruption.