Customer experience management is arguably the most critical area of focus for any business Customers are the lifeline of any business. The success of a business depends much more on customer experience than on product or service quality and even pricing. Studies on consumer attitudes have confirmed that 72% of customers will do business with companies that [...]
Organizations must periodically review cybersecurity policies to ensure customer data protection The most important security that an organization should consider in today’s world is cybersecurity. Because we live in a connected world, the risk that organizations face from network-enabled cyberattacks is extremely high. Furthermore, the spread of technologies like cloud computing and IoT pose additional [...]
We live in an age of technology and innovation. Since the beginning of this new era, countless new inventions and researches have been done. Cloud-based technology is one of the inventions that has rapidly gained popularity. Although this technology was invented before the start of this century, it was officially introduced in 2006. With this [...]
