Microsoft Azure provides various communication-related services and solutions for building and deploying communication applications. Deploying Azure Communication Gateway integrates mobile and fixed networks to the Microsoft team’s phone as a part of the Operator Connect program and team’s phone mobile, answering the increasing needs of businesses and customers. This is certified as part of the Operator Connect Accelerator program.
Azure Communication Gateway directly addresses the operator imperative by providing managed service that simplifies network and IT system integration, allowing the maintenance of existing business processes and reducing the project lead times for long periods while avoiding the upfront investment costs associated with traditional telco projects. This delivers high-quality teams PSTN calling services that leverage Azure’s world-leading security. Also, cement your ability to continuously deliver innovative business services to your customers.
Deploying Azure Communication Gateway
An operator can purchase and deploy Azure Communication Gateway through the operator’s Azure subscription in the Azure portal.
Step 1. Go to the home page of the Azure portal, and in the Marketplace, search for Azure Communication Gateway.
Step 2. Click on Azure Communication Gateway.
Step 3. Create a plan named Azure Communication Gateway.
Azure Communication Gateway is deployed using an installation wizard in the Azure Portal.
Step 4. Select the basic configurations, including the voice platform you will connect to, such as operator connect and team phone mobile.
After the installation, you will get access to the resources within the Azure environment. Here you can view and configure Azure Communication Gateway Service. And the deployment is complete.
Microsoft team in Azure Communication Gateway
Azure Communication Gateway Service manages onboarding to the Operator Connect program to ensure the general availability of the service as quickly as possible. Microsoft team works to establish your Operator Connect portal presence and manage end-to-end acceptance testing required for the general availability of your OC service.
The Azure Portal acts as a single pane of glass that allows you to interact with Azure Communication Gateway and other Azure services. As a managed service, employees monitor traffic to ensure all aspects of the service are functionally efficient. Also, you can interact with and monitor the service as much as you need.
The dashboard can be integrated with Azure Monitor, allowing you to tie in with the existing systems in your NOC. Microsoft team also takes care of any software upgrades and changes to the team’s certified SBC SIP specifications. The team also handles fault resolution on your behalf, providing you with a single Azure Communication Gateway and teams PSTN calling support interface where you can raise tickets for either if you are unsure where the fault lies.
API Integration and Mediation
Azure communication gateway service brings an optional bridging capability that supports the API integration requirements of the Operator Connect program.
There are two capabilities of the API bridge.
- Swivel Chair Portal: This brings a simple manual interface that allows your operations teams to drive the pre-integrated OC APIs, ensuring that you can rapidly meet the program requirements for launch.
- API mediation: This function simplifies the integration of OSS, operator support system, BSS, and the team’s APIs, allowing you to leverage your existing systems and thus preserve existing business workflows and processes.
Conclusion
The simplicity of Azure communication gateway and its streamlined integration with teams accelerate the creation of secure PSTN calling services to address the increasing customer demands for team phones in your markets. Deploying Azure communication gateway finds a way to leverage your existing network for your customer’s team calling requirements.
Metclouds Technologies helps you to connect operator fixed and mobile voice networks to Teams Phone with Azure Communication Gateway.